Our customer service email address is:
Alternatively, feel free to call us toll-free at 888-826-8082 in US only.
Our direct number for international calls is 1-317-726-1901.
Our physical mailing address is:
Houston Enterprises, Inc.
6320 Rucker Rd, Suite E
Indianapolis, IN 46220
You can also fill out the form below if that is more convenient.
We are generally available between 9 and 4 pm EST. However, we are a small company and can not guarantee our availability during those hours. (If I am recording or playing piano, I will probably not answer :-) ) Please rest assured though that whether you phone in and need to leave a message or email us with any customer service issues or questions, we will respond as quickly as we possibly can.
We have been selling online for 15 years now, and are very much appreciative of your business. We take our customer service responsibility very seriously and know it is the key to earning and keeping your loyalty in the future.